Portfolio Description

Topic: OTT Services

Audience: Smart TV Users

Type: Unmoderated Survey

Participants: 5

A conversation with Smart TV users - Part 1

Insights into preferences when it comes to consuming News content in the form of a Streaming Service. An unmoderated running dialog was conducted with smart TV users utilizing a series of research techniques including: multiple choice questions, verbal responses, rating scales, and written responses.

No visuals or links were required to facilitate this study. This study was developed and fielded in the same day, garnishing all recordings within :30 minutes from publish time. Below are links to the individual recordings.

Goals

Extract meaningful conversation around aspects related to content types, feature sets, competitive landscape, use case behaviors and scenarios and more.

Individual Recordings

Nikki Black   –   51 / Female

cdub1013   –   51 / Male

Ahseirb92   –   29 / Female

zshhm27   –   28 / Male

Aggregated Metrics

1) Where do you typically get your news from?

Local News Website
Local Newspaper Website or App
From my Facebook / Twitter feed
National Newspaper Website or App
Local News Broadcast on TV
National News TV Station

2) Which of the following digital formats do you prefer when consuming news online?

Text based articles
Video
Email Newsletters
Images & Photo Galleries
Interactive Infographics

3) What devices do you use to access news content?

Smart / Connected TV
ROKU
Other

4) News related apps I've used on my TV?

Other
CNN
CBS News
ABC News
Local News
FOX News
Pluto TV

5) Which types of news play the biggest roles in my life?

6) If you were to choose just 1 type of news coverage which would it be?

7) Do you actively follow news from other locations outside my hometown or current place of residence?

8) Interest in news from my current region, closely related regions, outside my region

9) How important are local news articles to you?

not important

0
1
2
3
4
5

very important

10) What features would I like in a personalized news service?

Saving something to watch later
News from your neighborhood
Continue watching something
Recommend other video
Sign up for a newsletter email

11) How useful does Weather related news play a role In my life?

not useful

0
1
2
3
4
5

very useful

12) How useful are Weather Radars and Weather Maps in my life?

not useful

0
1
2
3
4
5

very useful

13) Are TV schedule grids and guides useful to me?

not useful

1
2
3
4
5

very useful

14) I stream from my mobile device or tablet to a TV on a regular basis

strongly disagree

1
2
3
4
5

strongly agree

15) I find it useful watching multiple live video streams

not useful

1
2
3
4
5

very useful

16) While consuming news on TV, I also use a mobile or tablet device at the same time wh

17) Am I familiar with NewsNation? Do I know what it is?

No
Yes